FAQs

Our products are crafted with the finest natural botanicals, infused with modern science for the highest performance. We use luxury ingredients like Moroccan oud and musk, along with essential oils and organic extracts, ensuring that each product is clean, effective, and beneficial for your skin.

Yes! Our products are designed to be gentle yet effective for all skin types. Whether you have sensitive, dry, oily, or combination skin, our formulations are created to work harmoniously with your skin’s natural balance, delivering nourishment and hydration without causing irritation.

Each product comes with a detailed “How to Use” section on its respective page. Generally, we recommend applying our products to cleansed skin. Gently massage them into your skin using upward motions for optimal absorption. For specific usage instructions, please refer to the individual product pages.

Yes, all of our products are cruelty-free. We do not test on animals, and our products are designed with the utmost respect for both our customers and the environment.

Yes! We offer free shipping on all orders over 50€ within Europe. Enjoy luxury skincare delivered straight to your door without any extra cost.

Orders typically ship within 1-3 business days. Delivery times vary by location, but you can expect your order to arrive within 3-7 business days within Europe. You’ll receive tracking information once your order has shipped.

We want you to be completely satisfied with your purchase. If you're not happy with your product, please contact our customer service team within 30 days of receiving your order to request a return or exchange. Please note that opened or used products may not be eligible for a return.

Currently, we do not offer gift cards, but we are working on launching this feature soon! Stay tuned for updates.

Our products are proudly formulated and made in small batches, ensuring the highest quality and care in every product. They are crafted with love and attention to detail to deliver the best results possible.

If you have any questions or need assistance, you can reach our customer service team by visiting our "Contact Us" page for more ways to get in touch.